Archive for May2012

Leadership That Matters, Part 18

By taking the time to explain the bigger picture, you not only show others what the true issue is, but you educate them in the process.

Leadership That Matters, Part 17

The only way to develop transformational leaders is to demonstrate that you value transformational leaders.

Leadership That Matters, Part 16

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When people act with integrity, it is often because their leaders have demonstrated their own insistence on acting with integrity. When leaders don’t demonstrate these values, the troops say, “Who cares?”

LTM, Part 15 Continued

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I can teach you to be a better firefighter. I can teach you to be a better medic. I can’t teach you to have a better attitude.

Leadership That Matters, Part 15: The Bag of Tricks

Altruistic behavior on your part is great, but for it to be transformational requires the recipient to have a clue.

Leadership That Matters, Part 14

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A good leadership model starts with eliminating the “blame” culture, instead, creating a culture where errors and mistakes are used constructively to create learning.

In Memory of Lt. Bruce Schultz, Hilton Head Island Fire & Rescue

Our department lost a dear friend yesterday after a long battle with cancer.

Leadership That Matters, Part 13: Ironies

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Situational irony occurs when the actions someone takes have an effect exactly the opposite of what was intended.

Leadership That Matters, Part 12

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If altruistic leadership makes so much sense, if it would create goodwill and cause others to act positively, why is it so hard to do? It’s like the difference between eating a donut and eating a steak.

One More Award at Hilton Head Island Fire & Rescue

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One of the primary things we say to guide our people is to always “Do the right thing”. We do what it takes to make our “customers” happy.

Leadership That Matters, Part 11

Some people don’t even realize they need help, and instead of pointing at them and laughing, we should be showing them the way toward enlightenment.

Leadership That Matters, Part 10: In Someone Else’s Shoes

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Our personal mission must be to exceed at helping people when they need help. Why they call us is pretty much immaterial; if they didn’t need help, they wouldn’t have called for it.


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Once there was a stone cutter who was dissatisfied with himself and his position in life. One day he passed a rich man’s home; he became envious and wished he could be like the merchant.

Leadership That Matter, Part 9

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If we can’t put people together and work with them, we are no more an effective emergency services team than is dumping a load of building materials on a job and calling it a house.

Leadership That Matters, Part 8

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The only way you will achieve this ability to lead with altrusistic values is to do it yourself and make it a hallmark of your leadership.

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