Archive for August2013

Your Role in Creating Organizational Trust

It’s very much the story of the little boy crying wolf. When the time comes that we need to have credibility, it is too late. Hopefully the wolf ate the boy first.

An Atmosphere of Trust

People don’t choose the nuclear option against people they like and respect, unless they are sociopaths, of course.

Protecting the Players

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In conflict, there will always be petty tyrants who want to advance their own egotistical agendas, and they will always be able to keep yes-men and weaklings in their employ.

Avoiding the Violence of Dysfunction

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Trollery isn’t limited to nameless, faceless POS who hide behind pseudonyms in internet comments or forums.

Dysfunction Affects Us All

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What do we as the nation’s emergency services perceive our values to be?

The Reality and Complexity of Dysfunction

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Leadership is dangerous and leaders get attacked, not just professionally, but emotionally and yes, physically.

The Toxic Leader

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Since the toxic leader can be found representing Labor as well as Management, it is an important consideration.

Dysfunction and Our Shared Existence

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When we are involved day-to-day in the crisis we may be too close to the problem to be objective.

The Dysfunctional Organization

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One of the first steps in solving a problem is recognizing you have one.

Dysfunction: A New Discussion

The basic issue in intractable conflict is mistrust, or in some cases, a total absence of trust.

Emotions – What Can We Do About Them?

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When the stakes are high and getting it wrong could mean catastrophic outcomes, we must keep our head in the game.

Emotion – Too Much of a Good Thing?

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Our adrenaline overload may very well be the contributing factor to our demise or someone else’s.

Emotion – Check Your Own Pulse First

The first pulse that you should check on a medical call is your own.

Emotion – The Response We Don’t Want

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When we face an external stimulus, we experience reaction to that stimulus. Even the lowest forms of life, like probies, do.

Emotion – Don’t Get Carried Away

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Emotion has no place on the fireground.

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