Archive for November2016

Seeking Better Answers – Introspection and Listening

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Heuristics are valuable in permitting us to make quick decisions. In 2005, Malcolm Gladwell (in his best seller, Blink) described this ability as being a very powerful tool in decision making.  If we can trust that the information is reliable, we can act on it with some certainty.  Conversely, acting on information when we lack […]