Like it or not, organizational values define organizational culture. These values help guide you in times when hard decisions must be made under ambiguous situations. When organizations lack defined values, or personnel don’t understand them as the gospel truth, they don’t always reflect those values when challenged.
Our job entails more than just responding to emergencies. It entails responding to community needs and assisting our neighbors. That assistance comes in many forms, but the agencies who get it will be survivors, and those who don’t, well, I think you can figure that out yourself. It’s not a matter of “if”, but “when”.