Category Archives:

Hogs To The Trough

Entry Img

If the public percieves that your service doesn’t have value, they will cut it back to where they feel it deserves to be funded, plain and simple.

Successful Coaches Match Schemes to Personnel, Not Vice-Versa

Entry Img

Through careful evaluation of skill sets, good coaches point their personnel toward positions in which they will have the greatest impact.

The Disincentive for Responsible Reporting (Tax and Spend Socialists)

When I decide to offend, I think I’m an equal opportunity offender, because like I stated, I’m not a proponent of either camp. I think for myself.

Subscription Emergency Services – Your Classic Tea Bag Scenario

Entry Img

In one corner, the people who think that what the South Fulton Fire Department did was reprehensible. In the other, those who think that you need to “pay to spray”. In the classic Firehouse Zen outlook, let’s go to the root of the problem.

How Far Outside Your Box? Frontiers Around You

Entry Img

Anyone who demonstrates an obsession for the status quo and fails to think about the future with an open mind is only setting the table for their eventual obsolescence.

Customer Service: A Bad Concept?

Entry Img

While we can quantitatively point out that having a customer service attitude benefits us in public support, there should be a much more altruistic reason for our embracing that belief.

It’s The Minimum

Entry Img

With the exception of knock-off Rolexes, almost everything must meet specific standards.

What Does It Take To Be A Firefighter Anyway?

Entry Img

If the people we are recruiting can’t even solve the simplest of daily problems, what makes us think that at 0200 with the roof falling in on us that there will be sudden improvement in judgement and reasoning?

Dedication to Customer Service

Entry Img

I hear about all-hazards response all the time, but do we draw the line at “hazards”, or do we raise the bar a little?

The Weekly Weasel – Your Jealous Eyes

Remember Shakespeare’s Othello? Envy, people get killed, suicides occur, and the plot is exposed. Your basic Shakespearean tragedy, as it were. Sounds like work.

Where Were You That Night?

It was inevitable that something bad would happen, given what we know now. All we can do now is honor the lives of those who go before us, pray for the families and help them deal with this tragedy, and hope we all learn from the events that evening.

Daily Values vs. Emergency Ops Values

Entry Img

Like it or not, organizational values define organizational culture. These values help guide you in times when hard decisions must be made under ambiguous situations. When organizations lack defined values, or personnel don’t understand them as the gospel truth, they don’t always reflect those values when challenged.

Squirrel In The Middle of The Road

Entry Img

Our job entails more than just responding to emergencies. It entails responding to community needs and assisting our neighbors. That assistance comes in many forms, but the agencies who get it will be survivors, and those who don’t, well, I think you can figure that out yourself. It’s not a matter of “if”, but “when”.

Technology Assessment

Our organization is really embracing some new concepts right now in an effort to improve capability. Sometimes these ideas work and sometimes they do not. But the act of trying these things out are learning opportunities in themselves.

Character vs. Characters

Entry Img

Has the bar gotten so low that we’re willing to bring in anyone, so long as they can fog a mirror? I know staffing is tight right now, but if the personnel on my team can’t be trusted to do the right thing when no one is looking, what reason should I have to trust them when the going gets tough?

Page 2 of 3123