Category Archives:

Make It Fit

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Even if we are doing the things that we consider to be right, if we are saying the wrong things, we are creating the impression that it is okay to hate.

It’s Been A While

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There’s a reason Firehouse Zen isn’t the most popular fire service blog on the internet. It’s because I tell it to you like it is and hope you are listening.

Don’t Say Anything Nice, Please

I was researching some items for a course I am writing and came upon an interesting article giving reasons why you, as a manager, shouldn't let your "high potentials" know that they are considered so.  At first, I read it with interest, thinking in my sleep-deprived state that these ideas made sense.  Then it hit […]

Stay Balanced

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Stay challenged, stay flexible, but most importantly, stay balanced.

Two Weeks Off

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We must understand that if we achieve excellence today, whatever we achieved is history tomorrow.

Before You Go – Resolving Intractable Conflict

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I hope you enjoyed this series on intractable conflict.

Politics and the Process of Conflict

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Choose carefully what you want to fight over. Pick the battles that are REALLY worth fighting over.

Labor Day Conflict

I wasn’t going to post today, because I am taking a day off to relax and be thankful for having meaningful work that is compensated by acceptable work conditions, decent pay and benefits.

Your Role in Creating Organizational Trust

It’s very much the story of the little boy crying wolf. When the time comes that we need to have credibility, it is too late. Hopefully the wolf ate the boy first.

An Atmosphere of Trust

People don’t choose the nuclear option against people they like and respect, unless they are sociopaths, of course.

Protecting the Players

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In conflict, there will always be petty tyrants who want to advance their own egotistical agendas, and they will always be able to keep yes-men and weaklings in their employ.

Avoiding the Violence of Dysfunction

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Trollery isn’t limited to nameless, faceless POS who hide behind pseudonyms in internet comments or forums.

The Reality and Complexity of Dysfunction

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Leadership is dangerous and leaders get attacked, not just professionally, but emotionally and yes, physically.

The Dysfunctional Organization

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One of the first steps in solving a problem is recognizing you have one.

Dysfunction: A New Discussion

The basic issue in intractable conflict is mistrust, or in some cases, a total absence of trust.

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