Take a moment to ditch the emotion and be the professionals you are. Do the right thing the first time.

“Zero defects” is a pretty lofty goal, but in our business, zero defects may be the difference between life and death.

What constitutes the next leader of the fire service? Which qualities break someone out from the pack?

Is the message of enlightened leadership actually getting out to the leaders of our emergency services?

I’m afraid my strategy for capturing the interest of the uninitiated has fallen through, so I’m going to have to return to preaching to the choir.  I guess it’s just as well; I’m not sure I want the lunatic fringe stalking around on my site anyway. It just so happens that I’m in the heart […]

Emergency service delivery is a very specialized business in your unique community. There aren’t too many tenders wandering the streets of Manhattan, and conversely, there aren’t many six-man truck companies in rural Arkansas. Saying one method of delivery is better than the other is ridiculous; they don’t compare.

How bad of a medic must you be that you can’t tell the difference between a potentially life-threatening injury and one that can be transported by ground to a hospital?

It is imperative that we take this opportunity to recognize that these disasters also affect our own communities, and this is the time when increased education of your customers is important: what to do if something like this happens here, who will respond, what your capabilities are and how you plan to address your needs in a disaster.

It’s that time of the year that we hear the word “presents” often enough to make your ears bleed, so I was wondering if my misuse of the word “presents” got your attention. Apparently it did, or you wouldn’t be reading this now.  Or maybe you didn’t notice.   If you didn’t notice, go and […]

What is our mission in the fire service? How can we go on in our lives without a suitable title for what it is we do?

For the past year or so, our department has been building a training facility of our own.  We officially dedicated it on the 29th and christened some of the props with a little demonstration burn to wow the VIPs who came out to celebrate with us.  It's a nice facility and was designed with more […]