Tag Archives: EMS12Lead.com

Because of Pip: Taking Action

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Strive to make a difference in the world and do something for your neighbor. Maybe our world will have a chance to shine after all.

Emotions – What Can We Do About Them?

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When the stakes are high and getting it wrong could mean catastrophic outcomes, we must keep our head in the game.

Customer Service – The Clincher

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Customer service doesn’t start outside the bay door.

Next Man Up

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It is necessary for not only officers to show leadership, but everyone, all the way to the probie on their first shift.

Blame First

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An integral part of just leadership requires an appreciation for the whole story, not just the part you want to hear.

Leadership That Matters, Part 14

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A good leadership model starts with eliminating the “blame” culture, instead, creating a culture where errors and mistakes are used constructively to create learning.

One More Award at Hilton Head Island Fire & Rescue

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One of the primary things we say to guide our people is to always “Do the right thing”. We do what it takes to make our “customers” happy.

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Michael "Mick" Mayers

Battalion Chief with Hilton Head Island (SC) Fire and Rescue and an Emergency Response Coordinator with the United States Department of Health and Human Services’ National Disaster Medical System Incident Response Coordination Team.

DISCLAIMER

Although I am affiliated or employed by certain entities, I in no way speak in this forum or others on behalf of those entities unless I have specifically stated such. Any implication otherwise is doing so contrary to my agreements with those entities. The result is that the observations and opinions by myself or on behalf of Firehouse Zen are not sanctioned by any other entity other than Graffiti Train Sherpa Publications and are protected by the copyright laws of the United States of America.

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