Tag Archives: motivation

Subscription Emergency Services – Your Classic Tea Bag Scenario

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In one corner, the people who think that what the South Fulton Fire Department did was reprehensible. In the other, those who think that you need to “pay to spray”. In the classic Firehouse Zen outlook, let’s go to the root of the problem.

Constant Combat

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There are people I know who are in constant conflict.  We aren’t talking about warriors; we are talking about regular people who, from one day to the next, always seem to be involved in one event or another in which they feel like they must choose a side and fight.  Every day, every shift, they […]

Vest-Wearing Yard-Breathers

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If I may appeal to your rational side, if safe practices are really just sucking the life out of you, then try thinking about it from the perspective of your survivors.

How Far Outside Your Box? Frontiers Around You

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Anyone who demonstrates an obsession for the status quo and fails to think about the future with an open mind is only setting the table for their eventual obsolescence.

If You Really Believe

They had no idea what they were about to face, but they did so with the total conviction of our calling, that of a firefighter.

Living Up To Chief Croker’s Ideal

Anyone can put on the uniform. It’s living up to the traditions and expectations of our predecessors that makes us either valiant or heroic.

Customer Service: A Bad Concept?

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While we can quantitatively point out that having a customer service attitude benefits us in public support, there should be a much more altruistic reason for our embracing that belief.

How Hot Does A Barrel Fire Have To Get For Proper Helmet Crustiness?

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I have found, for example, in the individual with a dozen patches on his or her coat, an inverse relationship between the “advertising” and how much I trust their “experience” on the scene.

Roto-Ray and Federal Q’s On POV?

By mentioning the Roto-Ray, the Federal Q, and POVs in one title, I’m going to be the high flyer of the internet.

What Does It Take To Be A Firefighter Anyway?

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If the people we are recruiting can’t even solve the simplest of daily problems, what makes us think that at 0200 with the roof falling in on us that there will be sudden improvement in judgement and reasoning?

Evolution And You

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In an uncharacteristic Firehouse Zen moment, I’m going to share some not-so-heartwarming news with you: If you fail to evolve, you will die.

Dedication to Customer Service

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I hear about all-hazards response all the time, but do we draw the line at “hazards”, or do we raise the bar a little?

In Any Change, Timing Is Essential

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I know company and chief officers who have no sense of timing. Imagine their surprise when not only do they get it wrong, but they look bad in the process. It doesn’t matter how right you are, if the time and opportunity don’t meet, you will find yourself on the losing end.

Power Is Like A Flame

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Power is like a flame. If you hold it too tight, it can smother. If you hold it too tight it will also burn.

The Weekly Weasel – Your Jealous Eyes

Remember Shakespeare’s Othello? Envy, people get killed, suicides occur, and the plot is exposed. Your basic Shakespearean tragedy, as it were. Sounds like work.

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